You did not buy from ZuPick — you bought from Amazon or Flipkart. We never see your order, your payment or your address, so a refund or a cancellation has to go to them. Writing to us first only costs you a day.
Last updated 28 October 2026
Your order confirmation email names which of the two it was. Their return window, their replacement rules and their refund timeline all apply, and none of them is ours to change or to waive.
| You want to | Who can do it |
|---|---|
| Cancel an order | Amazon or Flipkart |
| Return a phone, or get a refund | Amazon or Flipkart |
| Claim a warranty | The manufacturer, or the shop that sold it |
| Chase a delivery | Amazon or Flipkart |
| Report that a price here was wrong when you clicked | support@zupick.app — a bug we want to know about, though it cannot change what you were charged |
| Delete your ZuPick account | Delete your account |
ZuPick is free. There is no subscription, no paid tier and no in-app purchase, so there is nothing of ours to cancel or be refunded for. We are paid a commission by the shops when you buy — see our affiliate disclosure.
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