Returns & Refunds
Refund & Cancellation Policy
Understanding our refund and cancellation process.
Important Notice
ZuPick does not sell products directly and does not process transactions. Therefore, all refund, replacement, or cancellation requests must be handled through the respective e-commerce platform where the purchase was made (e.g., Amazon).
Refund Process
ZuPick is not responsible for refund decisions, delivery timelines, or payment processing.
Users must adhere to the return and refund policies of the third-party store they purchase from.
For queries related to orders, contact the merchant platform directly.
Last updated: 6/11/2025